Terms & Conditions – Himalumix®

Effective Date: April 3, 2025

Welcome to Himalumix.com. These Terms & Conditions outline the rules and regulations for using our website, products, and mobile applications.

By accessing or using our website or purchasing our products, you agree to comply with and be bound by the following terms. If you disagree with any part of the terms, please do not use our site.

1. Product Information

We strive to provide accurate descriptions, images, and specifications of all products. However, due to lighting, screen display, and product updates, slight variations may occur. All product dimensions and weights are approximate.

2. Orders & Payment

• All orders placed are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order for any reason at our sole discretion.

• Payments are processed via secure third-party gateways. Himalumix® does not store payment card information.

• Discounts or promotions are valid only for the duration stated and cannot be combined unless specified.

3. Shipping & Delivery

• We aim to process and ship all orders within 1–3 business days.

• Delivery times may vary based on location and carrier.

• Himalumix® is not responsible for delays caused by weather, customs, or carrier disruptions.

• Free shipping or express shipping offers may apply based on promotions.

4. Returns & Refunds

We offer a 7-day return policy on unopened, unused items. For detailed instructions, please visit our Returns Policy Page.

• Products must be returned in original packaging.

• Used or damaged items are not eligible for return.

• Refunds are issued after inspection and approval.

• Shipping fees are non-refundable.

5. Smart Features & Mobile App Use

Our smart salt lamps may be controlled via Tuya Smart, Smart Life App, or voice assistants like Alexa and Google Home.

• Himalumix® is not liable for third-party app performance, updates, or outages.

• Usage of mobile apps is subject to their own terms of service.

• For setup help, refer to our User Manual or contact support.

6. Intellectual Property

All content on the Himalumix® website—including logos, images, product names, and designs—is the intellectual property of Himalumix or its partners. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, Himalumix® shall not be liable for any indirect, incidental, or consequential damages resulting from product use, website access, or mobile app performance.

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site constitutes acceptance of the updated terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of your jurisdiction. Any disputes shall be handled by the appropriate legal channels.

10. Contact Us

For any questions or concerns regarding these Terms, please reach out to us via our Contact Page.

Thank you for shopping with Himalumix® – Where Wellness Meets Innovation.