Privacy Policy – Himalumix®

Effective Date: April 3, 2025

At Himalumix, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, mobile app, and services.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and mailing address.

• Payment Details: Processed securely via third-party payment gateways (we do not store card details).

• Device & Log Information: IP address, browser type, operating system, and pages visited.

• App Usage Data: Data from Tuya Smart or Smart Life apps, such as settings preferences and control behavior.

• Cookies: To enhance user experience and enable core functionality like cart and login sessions.

2. How We Use Your Information

We use your data for:

• Processing orders and providing customer support

• Sending order updates, marketing offers, and promotional content (opt-in only)

• Personalizing your shopping experience

• Enhancing app functionality (like voice commands or schedules for smart lamps)

• Improving our website and product offerings

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

• Trusted Service Providers: Delivery partners, payment gateways, or customer support teams

• Legal Compliance: If required by law or to respond to legal processes

• Third-party Apps: Only when you use features involving Tuya Smart or other integrations

4. Your Rights

You have the right to:

• Access the personal data we hold

• Correct any inaccurate information

• Request deletion of your data

• Opt-out of marketing communications at any time

5. Data Security

We implement strong technical and organizational measures to protect your data against unauthorized access, loss, or misuse. We use HTTPS encryption and secure server environments to ensure your information is safe.

6. Cookies Policy

Cookies are used for functionality like remembering your cart and login sessions. You may disable cookies in your browser settings, but this may affect your browsing experience.

7. Changes to This Policy

We may update our Privacy Policy from time to time. All updates will be posted on this page with a new “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us via our website contact form.

Thank you for trusting Himalumix® – Your Wellness, Illuminated.